Razal

Secure online ordering
You may be concerned about the privacy and confidentiality of personal information, including credit card and billing address information. Razal have taken many precautions to ensure that this information is safe and secure.

For the most part, people who access our site will be simply viewing materials we've prepared and made accessible to everyone and there is no need therefore for these pages to be protected by either encryption or password (secure). There are two exceptions to this, namely the Your Account area and the Checkout area.

Your Account
Once you have registered with us, your online account information is protected by a password chosen by you. Access to that online account requires your username and password. While no data transmission over the Internet can be 100% secure, upon receiving your transmission, we will make all reasonable efforts to ensure it's security on our servers. It is then down to you to maintain the secrecy of your username and password and/or account information and we therefore recommend that you do not disclose this information to any other person.

Checkout
All transactions processed by Razal are protected using technology called Secure Sockets Layer (SSL), which is the industry standard security protocol that the Razal's site uses to communicate with secure browsers such as Internet Explorer and Netscape. If your browser is capable of SSL, your sensitive information will automatically be encrypted before being sent over the Internet. (You don't however have to know in advance whether your browser does support secure transactions- if it doesn't you will not be able to complete the checkout process and the transaction will be cancelled automatically). All SSL capable browsers have a symbol (either a closed lock or a key) which indicates secure mode. In addition, you will be able to tell when you are in a secure area by the URL appearing in the address bar, which will change from HTTP to HTTPS.

If your still not convinced that your online experience with Razal isn't secure enough please contact us with your worries, you may email us on customer.service@razal.co.uk.