Razal

Privacy Policy

Personal information
Our relationship with you is based on trust. It is our policy to give you a totally private web browsing experience. For this reason, we do not require that you give us any information about yourself before you reach the checkout area of our site.

When you place an order on this Website, we will ask you to input and will collect Personal Information from you such as your name, email address, telephone number, delivery address, credit card or other payment information, billing address, and a password.

We treat all your personal information as confidential (although we reserve the right to disclose this information in the circumstances set out below). Our data collection and storage fully complies with UK and EU data protection legislation (such as the Telecommunications (Data Protection and Privacy) Regulations 1999 and the Directive on Privacy and Electronic Communications 2002). If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may also collect user information about where you are on the Internet (e.g. the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, and any search terms that you entered on our website. We may collect this information even if you do not buy from us.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information and /or user information we are entitled do so.

Use of your information
We use your personal information and user information only for the following purposes:
  • Processing your orders
  • For statistical purposes to improve this Website and its services to you
  • To serve website content to you
  • To administer this website
  • If you consent, to notify you of products or special offers that may be of interest to you.
Mailing Preferences
When you create a shopping account while ordering online you will be given the option to receive information from Razal by e-mail, about products, promotions or special offers which we feel may be of interest to you. This will be done only if you specifically choose to receive our email newsletter by checking the relevant box.

You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line. You can also manage your subscriptions to our mailings in Your Account/Change Mailing preferences.

Cookies
A cookie is a small text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your computer.
We use session cookies to keep track of your current shopping session to personalise your experience and to store items you have added to your shopping bag. If you do not accept session cookies you will not be able to use this Website.
When you close your browser, our cookie will be deleted from your computer.